Frequently Asked Questions
The Rental
The $89 standard rental includes:
- Low picnic table
- Rug
- Cushions
- Place settings for two
- Basic décor
- Chalkboard and chalk
- Cleanup kit
Food and beverages are not included. A basic silk floral arrangement is included.
You may choose to use only the table or selected pieces from the package, but the standard rental rate is still $89.
That is completely fine. You are not required to use every item in the standard package.
Removing items from the package does not reduce the rental rate. The $89 rate reserves the rental period and the available picnic package, even when you choose not to use all included items.
At this time, we do not offer discounted à la carte or partial packages.
Special requests and adjustments may be considered, but the standard rental rate still applies.
Yes. Rental tableware and utensils must be returned unless specifically identified as disposable.
Baggies are provided for dirty utensils to make return easier.
The cleanup kit includes:
- Paper towels
- Gentle vinegar-and-water cleaner
- Stain-remover wipes
- Lint roller
- Trash bags
- Baggies for dirty utensils
Please address spills as soon as they happen to help prevent stains and damage.
Times, Pickup, and Service Area
We offer two rental periods:
Morning Rental: Pickup begins at 8:00 a.m. and items must be returned by 1:00 p.m.
Evening Rental: Pickup begins at 3:00 p.m. and items must be returned by 9:00 p.m.
Your exact pickup and return times will be confirmed with your reservation.
Pickup and return are located near 21st Street and Amidon Avenue in Wichita.
The exact address will be provided after your reservation is confirmed.
We do not currently offer delivery by itself.
On-site setup is available for $75, and on-site cleanup is available for $50. You may purchase either service separately or choose both for $125.
On-site setup and cleanup are available within our service area, generally located within approximately 15 minutes of our pickup location near 21st Street and Amidon Avenue.
Please review our service area map for guidance. Final availability will be confirmed using the event address.
Customer pickup and return may still be possible when your picnic location is outside our on-site service area.
Setup or cleanup outside the service area may not be available. In some cases, an additional travel charge may apply if agreed upon before booking.
On-Site Setup and Cleanup
We will arrive before your reservation time, deliver the rental items, and set everything up so your picnic is ready when you arrive.
We will also be there to greet you and are happy to take a few informal photos for you. If your picnic is a surprise, let us know ahead of time and we can also capture a few photos of the arrival.
These are casual photos taken as part of the service and are not professional photography.
You will need to provide accurate location, parking, and access information. For a specific spot within a park or other large property, please provide a clear description or, preferably, an exact map pin.
We will return at the agreed time to pack the rental equipment and remove food, trash, and disposable items from the immediate picnic area.
You will need to gather your personal belongings and address spills as they occur.
Yes. On-site setup and cleanup may be purchased separately.
You may choose setup only, cleanup only, or both services together.
When Ready. Set. Picnic. is providing setup or cleanup, you must provide accurate directions and location information.
A late fee may apply if service is delayed because the location cannot be found or important information was not provided.
This is important when Ready. Set. Picnic. is providing on-site setup or cleanup.
Please tell us in advance about long walking distances, stairs, elevators, difficult terrain, gated entrances, restricted unloading, paid parking, or other access concerns.
Additional charges or service limitations may apply when reaching the location requires significantly more time or effort than expected.
Please contact us as soon as possible.
We will arrive early enough to prepare the picnic before the agreed start time. You are expected to arrive by that time.
A late fee may apply if your delay requires us to wait or affects another commitment.
Guests
Yes. The standard rental includes place settings for two guests.
Additional place settings are $15 per person, up to a maximum of four total guests.
Other visitors are welcome, but additional seating, tableware, or rental items will not be provided unless added to the reservation in advance.
Yes. You may have additional visitors, subject to the rules and guest limits of the park, venue, or property.
However, Ready. Set. Picnic. currently provides place settings and included rental items for a maximum of four guests.
Yes. Children may attend, but the person making the reservation remains responsible for supervising them and protecting the rental items.
Children should not stand or climb on the table, throw décor, play with breakable items, or use rental pieces in an unsafe manner.
The setup uses low seating and may require sitting near ground level. This may not be comfortable or accessible for everyone.
Please contact us before booking if a guest has mobility, balance, knee, hip, back, or accessibility concerns. We will be honest about whether the setup is likely to work and whether any available adjustments may help.
Booking, Payment, and Cancellation
Yes. A $100 refundable security deposit hold is required for every reservation.
The hold is placed on the customer’s card before pickup and is released after the items have been returned or collected and inspected.
We will release the security deposit hold after confirming the return and completing the inspection. Your bank, card company, or payment provider may take additional time to remove the pending authorization or make the held funds available.
The full rental price, including any selected add-ons, is due at booking. Your reservation is confirmed after full payment and the signed rental agreement are received.
The $100 security deposit hold is separate from the rental payment and is authorized before pickup.
No. A date and rental period are not confirmed until full payment and the signed rental agreement have been received.
Availability is offered on a first come, first served basis.
Yes. You will receive confirmation showing your date, rental period, selected services, number of place settings, location details, amounts due, and other important reservation information.
Please review the confirmation carefully and notify us promptly if anything is incorrect.
Cancellations made at least seven days before the scheduled rental are eligible for a full refund, minus any nonrefundable payment-processing fees.
Cancellations made fewer than seven days but more than three days before the scheduled rental are eligible for a 50% refund.
Cancellations made three days or fewer before the scheduled rental are not eligible for a refund or credit.
Reservations may be rescheduled one time, subject to availability, as long as the request is made within the allowed seven-day rescheduling window.
The refundable security deposit hold is separate from the rental payment and will not be charged if the reservation is canceled within the applicable cancellation window.
Reservations may be rescheduled one time, subject to availability, as long as the request is made within the allowed seven-day rescheduling window.
Additional rescheduling requests will be treated as cancellations under our cancellation policy.
Your reservation request expires 24 hours after submission if full payment and the signed rental agreement are not received.
A reservation is not considered paid while a payment is pending, declined, returned, stopped, reversed, or under dispute.
Ready. Set. Picnic. may cancel or suspend a reservation until valid payment has been received.
Customers remain responsible for valid charges and any lawful fees or expenses caused by a returned or reversed payment.
Weather and Your Location
Please contact us as soon as possible if severe weather is expected. One weather-related reschedule may be made at no additional charge, subject to availability.
Ordinary outdoor conditions such as heat, wind, light rain, insects, mud, damp ground, or similar conditions do not qualify for a refund.
Ready. Set. Picnic. may refuse, delay, relocate, or discontinue setup when conditions are unsafe or likely to damage the rental items.
Wet or muddy ground may stain or damage the rug, cushions, table, and décor.
You may need to select another location. When we are providing on-site setup, we may recommend relocating, delaying setup, or rescheduling if the ground is unsuitable.
A dry, reasonably level area with short grass or a smooth indoor surface works best.
Steep slopes, tall weeds, rocky ground, standing water, active sprinkler areas, and heavily muddy or uneven terrain may not be suitable.
Yes. Customers are responsible for confirming that the picnic and rental equipment are allowed at the selected location.
Please check rules regarding:
- Operating hours
- Park, shelter, or table reservations
- Permits and fees
- Tables and other rental equipment
- Alcohol
- Glass containers
- Open flames, candles, or grills
- Smoking or vaping
- Pets
- Music or speakers
- Decorations
- Balloons or confetti
- Parking and unloading
- Guest limits
- Outside vendors
- Trash and cleanup
Customers are responsible for reviewing and following park, venue, and property rules.
We may be able to help you identify questions to ask, but we cannot guarantee that we have the most current rules for every location.
That depends on the location.
Customers are responsible for making any required park, shelter, table, venue, or property reservation and paying related fees.
Possibly, but please discuss it with us in advance.
The standard package includes a low picnic table. Choosing not to use it does not reduce the standard rental rate.
Yes. Please provide a clear description or, preferably, an exact pin on the map.
Nearby landmarks, shelter numbers, entrances, parking areas, or other identifying details are also helpful.
Yes. The picnic may be used indoors at a private home, venue, studio, or other approved location.
When Ready. Set. Picnic. is providing on-site setup or cleanup, please provide information about stairs, elevators, doorways, parking, loading access, floor protection, and venue restrictions before booking.
Customers picking up and returning the rental are responsible for confirming that the equipment will fit through the space and can be used safely at the location.
Yes, provided there is a safe, clean, reasonably level setup area.
Please check for sprinklers, pet waste, mud, standing water, sharp objects, insects, and anything else that could damage the rental items or affect the picnic.
Food and Drinks
Yes. Customers provide their own food and beverages.
You are responsible for food safety, storage, allergies, dietary needs, and compliance with park or venue rules.
Yes, and that can make the picnic much easier.
You may order from a restaurant or food-delivery service and have the order delivered to your picnic location. Be sure to provide the driver with clear directions, including the park name, nearby shelter or landmark, and an exact map pin when possible.
We recommend scheduling the food to arrive after you do. Someone must be present to receive it.
Ready. Set. Picnic. is not responsible for delayed, missing, incorrect, cold, spoiled, or unattended food deliveries.
We do not recommend it.
Restaurants and delivery drivers may have difficulty locating a specific area within a park, and food should not be left unattended.
Ready. Set. Picnic. is not responsible for receiving, storing, supervising, or protecting food orders unless we specifically agree to do so in advance.
Possibly, but this must be arranged and confirmed in advance.
We cannot guarantee that setup timing will allow us to meet or wait for a delivery driver. We are not responsible for the restaurant’s timing, order accuracy, food temperature, condition, or quality.
Food and beverages are not included in the standard rental.
Any future food, beverage, or convenience add-on must be specifically listed in your confirmed reservation.
That depends on the rules of your picnic location.
You are responsible for confirming whether alcohol is permitted and whether any permits, age restrictions, container restrictions, or other requirements apply.
Please check the rules of the park or venue before bringing glass containers or glass tableware.
Some locations do not permit glass. Ask whether non-glass options are available if needed.
Flowers, Décor, and Special Requests
A basic silk floral arrangement is included in the standard rental.
You are welcome to bring your own flowers. Fresh flowers, custom florals, or upgraded arrangements may also be requested for an additional charge.
Yes. Tell us the colors, style, or type of arrangement you have in mind.
We will let you know what is available and provide the additional cost before the reservation is finalized. Specific flowers may not always be available, especially for short-notice reservations.
Yes. You are welcome to bring your own flowers or floral arrangement.
Please make sure any vase or container is stable and does not leak or damage the table, rug, cushions, or other rental items.
Absolutely. We want your picnic to feel personal.
You may request a color palette, theme, sign message, flowers, arrangement style, or another special touch. We will let you know what is possible with our current inventory and whether an additional charge applies.
Special requests are not confirmed until accepted in writing.
The earlier, the better.
Please submit special requests when booking whenever possible. Requests made close to the rental date may be limited by inventory, store availability, delivery time, or preparation requirements.
Yes. We will do our best to accommodate your preferred colors or theme based on available inventory.
Items purchased or created specifically for your reservation may require an additional charge.
Yes. Please provide the wording in advance and double-check all names, spelling, dates, and punctuation.
Long messages may need to be shortened to fit.
The overall style and included categories will be similar, but individual décor, tableware, pillows, colors, and arrangements may vary based on availability.
Photos may also show upgrades, fresh or custom flowers, seasonal items, special-request décor, or customer-provided items that are not included in the standard package.
We may substitute an item with one of similar function, quality, and overall style.
We will contact you if a significant substitution affects the main appearance or use of the picnic.
Yes, as long as they do not damage the rental items or violate the rules of the park, venue, or property.
Please confirm restrictions concerning balloons, confetti, glitter, signs, items attached to park property, candles, or other decorations.
Only when the property rules allow it.
Do not nail, staple, tape, tie, hang, or attach items to trees, signs, shelters, fences, tables, or other property without permission.
That depends on the location.
Many parks and venues restrict balloons, confetti, glitter, rice, artificial petals, and similar items that may become litter.
Customers are responsible for checking the rules and fully cleaning up any approved decorations.
Ready. Set. Picnic. does not prohibit them, but you must follow the rules of the park, venue, or property.
You are responsible for safely supervising candles, flames, grills, or other heat sources and keeping them away from rental fabrics and décor.
Only if the location permits it.
Grills and cooking equipment must remain safely separated from the rug, cushions, pillows, table, décor, and other rental items.
You must follow the rules of the park, venue, or property.
Smoke, ash, burns, and strong odors may damage or remain in rental fabrics. Additional cleaning or replacement charges may apply.
Pets
Pets are welcome from our perspective, but you must follow the rules of the park, venue, or property.
Pets must remain supervised and under control. Please keep them off the table, place settings, pillows, cushions, and other rental items unless we have specifically agreed otherwise.
Customers are responsible for pet-related stains, hair, odors, damage, waste, or excessive cleaning.
A calm, clean pet may be allowed on the rug, but please use good judgment and supervise closely.
Pets should not be allowed on pillows, cushions, place settings, tableware, or the table.
Additional cleaning or replacement charges may apply for accidents, chewing, scratching, heavy shedding, mud, stains, or damage.
Yes. Please tell us what you have in mind.
We may be able to include pet-friendly styling touches or leave space for your pet supplies. Special decorations or purchased items may require an additional charge.
Food, treats, bowls, leashes, waste bags, and other pet necessities are the customer’s responsibility unless specifically included in writing.
Transporting and Caring for the Rental
Small adjustments are generally fine, but please move items carefully.
Do not drag the table across the rug or ground. The customer is responsible for damage caused while moving or rearranging rental items.
Please contact us before moving a setup we delivered.
Moving the picnic may expose the rental items to unsuitable ground, sprinklers, weather, restricted areas, or difficult collection access. The customer remains responsible for all items and any resulting damage or delay.
You will need enough clean, dry cargo space for the table, rug, cushions, décor, tableware, and other included items.
Before pickup, make sure the vehicle is free from loose items, pet hair, smoke residue, spills, sharp objects, and anything that could soil or damage the rental.
Fit depends on the size and layout of your vehicle.
Please tell us what vehicle you plan to use if you are unsure. We can help you determine whether customer pickup is realistic before the reservation.
Only if they are fully protected and secured from wind, rain, dirt, and shifting.
The customer is responsible for any loss or damage during transportation.
Possibly, but this must be arranged in advance.
The person must be at least 18 years old, know the reservation details, and be able to safely transport the equipment.
The customer who signed the agreement remains responsible for all rental items.
Yes. The rental equipment must remain supervised throughout the reservation.
Items may not be left unattended in a park, public area, or other unsecured location without confirmation from Ready. Set. Picnic.
Contact us and we will provide our estimated arrival time.
Do not leave the equipment unattended unless we confirm that you may do so.
The customer is responsible for missing, stolen, vandalized, or damaged items during the rental period.
This includes damage or loss resulting from leaving the equipment unattended or from an argument, confrontation, altercation, disturbance, or other incident involving guests, visitors, or members of the public.
Returns, Cleaning, and Damage
Normal cleaning and disinfecting are included.
You do not need to wash all tableware or complete routine cleaning. Please remove leftover food, place dirty utensils in the provided baggies, and address spills or stains as they occur.
A $15 excessive cleaning fee may apply for excessive staining, mud, pet hair, smoke odor, wax, food residue, or unusual cleaning needs. Professional cleaning, repair, or replacement may result in additional charges when necessary.
Consumable items such as paper towels, trash bags, baggies, and stain-remover wipes do not need to be returned. Containers, cleaner bottles, lint rollers, tableware, décor, and other reusable items must be returned.
The customer is responsible for damaged, lost, stolen, or missing rental items during the rental period.
Applicable cleaning, repair, replacement, shipping, and sourcing costs may be charged against the security deposit authorization or card on file.
The customer remains responsible for costs that exceed the $100 security deposit hold.
Contact us immediately.
Returns more than 15 minutes late may be charged a $30 late fee. Returns more than 60 minutes late may be charged up to the full $89 base rental fee.
Please contact us as soon as possible.
We will do our best to work with you, but late arrival may shorten your rental period. A late fee may apply if the delay affects setup, return, collection, cleaning, or another reservation.
Photos, Vendors, and Special Occasions
With on-site setup, we are happy to stay for a few minutes and take courtesy photos when arranged in advance.
For surprise picnics, we may also be able to take a few candid photos of your arrival.
This is a complimentary courtesy and not a professional photography service.
Possibly. This must be arranged in advance.
We may be able to remain nearby briefly and take a few candid arrival photos. We cannot guarantee a specific number, quality, angle, style, or result.
We will not use identifiable photos of you or your guests for advertising, social media, or marketing without permission.
Yes. You are welcome to arrange a photographer, musician, florist, food provider, or other vendor.
You are responsible for coordinating their arrival and confirming that the location permits outside vendors and their equipment.
We may be able to coordinate basic timing or location details when arranged in advance.
Ready. Set. Picnic. is not responsible for another vendor’s delays, cancellations, communication, services, quality, or equipment.
Yes. Tell us the occasion and the feeling you hope to create.
We can discuss available décor, colors, sign wording, flowers, arrangement, candid arrival photos, and other special touches.
Additional purchases or customization may involve an added charge.
We will do our best.
Please identify the reservation as a surprise and provide the safest way to communicate without spoiling it.
We cannot guarantee secrecy if another person has access to your phone, email, calendar, payment account, shared location, or notifications.
Anything Else
Contact us as soon as you realize it.
Ready. Set. Picnic. is not responsible for belongings left behind, accidentally discarded, or placed in food containers, trash bags, or baggies for dirty utensils.
We will make a reasonable effort to identify and return found items when possible.
Use the contact information provided on the website or in your reservation confirmation.
For time-sensitive questions on the rental day, contact us as soon as possible rather than waiting until pickup, setup, return, or collection time.
Still deciding? Read the Rental Policies or send us a message.
Ready. Set. Picnic.
Pick your style. Make your plans. We’ll get the picnic ready.